We recommend starting the planning process at least 6-8 weeks before your desired moving date to ensure a smooth transition.

We offer comprehensive packing services where our team will carefully pack all your belongings, ensuring their safety during transit.

Absolutely, we understand the challenges of downsizing. Our team can assist with sorting, decluttering, and deciding what items to keep, donate, or discard.

We use specialised packing materials and techniques to ensure the safe transportation of fragile items. Our team handles each item with care and attention to detail.

We provide all necessary packing materials, including boxes, packing paper, bubble wrap, and tape, as part of our packing service.

Yes, our team will label each box with its contents and designated room, making the unpacking process organised and efficient.

Answer: Absolutely, we offer furniture disassembly and reassembly services to ensure your furniture is safely transported and set up in your new home.

Our team is experienced in handling large and heavy items with care. We use specialised equipment and techniques to safely transport such items.

There are certain hazardous materials and prohibited items that we cannot transport due to safety regulations. Our team will provide guidance on handling such items.

Yes, we offer short-term and long-term storage options to accommodate delays in moving into your new home. Your belongings will be stored securely until you’re ready for delivery.

Yes, we offer insurance coverage options to provide peace of mind during the move. Our team will discuss insurance options with you and help you choose the coverage that best suits your needs.

We take security seriously and use secure packing methods, GPS tracking for our moving vehicles and employ background-checked and trained movers to ensure the safety of your possessions during transit.

Yes, you will have a dedicated move coordinator who will be your point of contact from start to finish. They will provide updates, answer any questions and ensure a seamless moving experience.

Absolutely, we are happy to provide references from previous senior clients who have trusted us with their moves. You can also check our reviews and testimonials for feedback from satisfied clients.

While we primarily focus on the physical aspects of the move, we can provide guidance and resources to help you set up utilities and other services at your new home.

We understand that unexpected changes can occur. Our team is flexible and will work with you to accommodate any changes or delays in the moving schedule, ensuring minimal disruption to your plans.

Yes, we provide transparent and detailed cost estimates upfront, including any potential additional charges. Our team will discuss all costs with you before the move to ensure clarity and transparency.

Yes, we understand the unique needs of seniors and offer special accommodations, such as assistance with packing personal items, medication, and any other specific requests you may have.

Our team takes precautions to ensure cleanliness during unpacking, such as wearing shoe covers and using floor runners to protect your floors. We also clean up any packing materials and debris before leaving.

You can reach us via phone, email or through your dedicated move coordinator at any time. We are here to address any questions or concerns you may have before, during, or after the move.